COVID 19 UPDATE – TELEMEDICINE
We are OPEN and taking every safety precaution to keep our patients and staff safe.
Now Scheduling Patient Visits via Secure Video Conferencing!
We are the leading GI Practice in Telemedicine.
To our Patients:
As your trusted gastrointestinal healthcare provider, we are doing everything we can to ensure the safety of our patients and staff. We are an essential medical facility and shall remain open during the COVID-19 (Coronavirus) outbreak. We have been working closely with the Centers for Disease Control and Prevention (CDC), Pennsylvania Department of Health and American College of Gastroenterology to stay up to date with the latest safety protocols and guidelines.
Our offices and surgical centers are currently open and operating normally. That being said, we have instituted several industry-leading initiatives to provide telemedicine to our patients. We will NOW be conducting office visits for new and existing patients via video conferencing, whenever appropriate. This can be done from a patient’s cell phone or home computer. These capabilities will forever change the state of the healthcare industry and keep you and our staff safe during this crisis.
Since this is a rapidly-evolving situation, we feel it is important to inform you of the steps we are taking across our facilities to help keep you, our staff, and our community safe. We have instructed all staff to stay home if they feel sick or are experiencing cough, fever, sore throat, or shortness of breath. We have increased all cleaning and disinfecting procedures and all staff members have been instructed to wash their hands as often as possible during the work day. We have also provided additional antiseptic wipes and sprays throughout the facilities.
In addition, we are now calling every patient two days prior to their visit to confirm their appointment and inquire into their health and travel history. We have also posted signs at the entrances of each office requesting that patients do not enter the building if they have any symptoms or traveled outside of a 1-hour radius of the facility in the prior 7 days. Finally, there are signs at each office’s front desk requesting that patients alert the front desk staff if they have a fever, cough or shortness of breath.
In addition, we are taking patient’s temperatures prior to allowing them to enter the examination areas and have eliminated all waiting rooms. Patients will now be requested to check in and then wait for their appointment in their vehicle until they are called into the examination area.
Our physicians and answering services are available 24 hours a day, and if you would like to discuss any of this in more detail, please feel free to contact us.
Thank you for your continued trust and loyalty as we work together to fight this virus.